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Care Coordination E-Visory 

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Care Coordination E-Visory

The Care Coordination E-VISORY is an electronic publication that provides information on policies, guidance, available programs and services, and training opportunities related to Care Coordination services. Sign up to receive each issue.

March Quarterly Care Manager's Conference

The Quarterly Care Manager's Conference will be held on March 1, 2023 9:30 am - 11:30 am. The conference registration is still open and in New York Statewide Learning Management System (SLMS) under class code:



The Conference agenda is as follows:

  1. OPWDD Hot Topics

  2. Home and CoCommunity-Based Services (HCBS) Waiver Options for Children

  3. CAS/CANS Updates: Assessment Summaries and Reports

  4. Consent Policy Update Memo

For detailed instructions on how to access the SLMS, visit the SLMS Reference Page on the OPWDD website. The PowerPoint materials will be available through the SLMS class notes on the day of the conference and a recording will also be made available to view in the SLMS after.

If you have any questions about using the SLMS, please contact Talent Development and Training at

Care Manager Information Session Recording:

OPWDD Certified Residential Opportunities (CRO)

The recording from the Information Session titled: OPWDD Certified Residential Opportunities (CRO) recording is available in the SLMS. Enroll here or find it under class code OPWDD-EL-CCO-CRO-20230131.

This information session reviews the revised CRO referral form and the care manager's role in the CRO process.

OPWDD Coordinated Assessment System (CAS): Collaborative Action Plans (CAPs) and Scales Reports SLMS Training

A training titled Coordinated Assessment System (CAS): Collaborative Action Plans and Scales Reports is available in the SLMS under class code OPWDD-EL-CAS-CAPSR.  

This presentation is on Collaborative Action Plans (CAPs) and Scales and will provide an introduction to the CAS CAPs and Scales Reports that will be made available in a person’s record in CHOICES when the CAS is completed.

The CAPs report was designed to assist Care Managers with addressing key factors in the person’s life and informing care planning. The Scales report provides a condensed view of the CAS summary that can be used to evaluate an individual’s current clinical and functional status. Scales assist to turn responses in the CAS into numerical values, so that changes in a person's status over time can also be evaluated and compared.

SNAP Emergency Allotment to End

The COVID related additional SNAP funds will be ending in February; regular amounts will resume in March. Please see the attached flyer from OTDA for more information.

Click here for OTDA SNAP FAQ

Benefits and Entitlements Trainings

OPWDD continues to offer trainings on personal allowance and financial benefits to help support people with developmental disabilities in New York State. Enrollment is currently open for courses (Medicaid, Medicare, Supplemental Security Income, Social Security, Personal Allowance and SNAP). To register for trainings, log onto the SLMS Reference Page and search by the title of the course or by the category of “Care Coordination”.  Please continue to check the SLMS on a frequent basis for new offerings.

988 Resources: Just the Facts

The New York State Office of Mental Health is excited to share the newest educational resource about 988 in New York. The Just the Facts infographic includes several key facts about 988, such as details on who answers 988 calls and how 988 differs from 911.

You can view, download, and print the Just the Facts infographic as well as other 988 resources by visiting New York’s 988 web page. The infographic is currently available in English, Spanish, Simplified Chinese, Traditional Chinese, Haitian Creole, Arabic, Korean, Bengali, and Russian. It can also be requested in any language that is not already available on the OMH 988 web page by filling out the 988 Resource Translation Request Form. 

For additional information on Care Management please visit the OPWDD website.

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